Terms of Service

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Effective Date: August 13, 2025

Welcome to Coachella Valley Recovery Center (“CVRC,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access and use of our website, services, and communications, including SMS/text messages. By using our website or services, you agree to be bound by these Terms and our Privacy Policy.

1. Use of Services

CVRC provides addiction treatment and healthcare-related services. You agree to use our services only for lawful purposes and in a manner consistent with all applicable laws and regulations. Misuse of our website or services is strictly prohibited.

2.SMS/Text Messaging Consent

By providing your phone number through any of our forms, you agree to receive text messages from CVRC. This includes appointment reminders, marketing messages, and administrative notices.

By providing your number, you are agreeing to receive text messages from Coachella Valley Recovery Center. This includes automated reminders, marketing messages, and general inquiries. Message frequency will vary. Msg & data rates may apply. Reply HELP for help or STOP to opt-out.

You may opt out at any time by replying “STOP.” We will honor your request promptly.

3.Eligibility

You must be at least 18 years old to use our services or submit personal information through our website.

4.Medical Disclaimer

The information on our website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for any medical concerns.

5.Privacy and HIPAA Compliance

All information submitted through our services is handled in accordance with our Privacy Policy and HIPAA regulations. Protected Health Information (PHI) is safeguarded in accordance with federal law.

6.User Responsibilities

You agree not to:

  • Submit false or misleading information;
  • Interfere with or disrupt the website or systems;
  • Attempt unauthorized access to any part of the website or systems;
  • Violate any applicable laws or regulations.

7.Intellectual Property

All content on our website, including logos, text, images, and videos, is the property of CVRC or its licensors. You may not copy, distribute, or exploit any materials without prior written permission.

8.Third-Party Links

Our website may contain links to third-party websites. CVRC is not responsible for the content, policies, or practices of these external sites.

9.Limitation of Liability

To the fullest extent permitted by law, CVRC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.

10.Indemnification

You agree to indemnify and hold harmless CVRC, its affiliates, and staff from any claims, losses, or liabilities resulting from your violation of these Terms or misuse of our services.

11.Modifications to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted with an updated effective date. Continued use of the site or services constitutes acceptance of the revised Terms.

12.Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved under California jurisdiction.

13.Contact Information

If you have questions or concerns regarding these Terms, please contact:

Privacy Officer: Marjorie Pettingell

Phone: 617-283-6397

Email: Marjorie.Pettingell@my-cvrc.com

Mailing Address: 68275 Verano Rd., Cathedral City, CA 92234

14.Acknowledgment

By using this website and our services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.