CVRC may use and disclose PHI in accordance with applicable laws, including HIPAA,to ensure proper care and compliance. Instances where PHI may be used or disclosedinclude, but are not limited to:
When necessary to provide medical treatment, such as in the case ofhospitalization or urgent care.
If an individual poses a risk to themselves or others, disclosures may be made toprevent harm in compliance with legal and ethical standards.
For payment processing, health operations, and administrative purposes,ensuring the integrity of healthcare services.
Individuals at CVRC are notified that they have rights concerning their PHI, which include:
The right to inspect and obtain a copy of their health records.
The right to request corrections to inaccurate or incomplete information.
The right to request restrictions on certain uses or disclosures.
Filing a Complaint: Individuals who believe their PHI has been mishandled maysubmit a complaint through the following channels:
Internal Complaint: Contact CVRC’s Privacy Officer via email, phone, or writtenrequest.
External Complaint: File a complaint directly with the U.S. Department of Healthand Human Services (HHS) Office for Civil Rights. No retaliation will occur forsubmitting a complaint.
CVRC maintains the privacy and security of PHI.
CVRC provides notice of privacy practices explaining how PHI is handled.
Follow the terms outlined in this policy unless updated in accordance with the law.
Notify individuals in the event of a breach of unsecured PHI.
For further inquiries regarding this privacy policy or to exercise your rights under HIPAA,please contact:
Privacy Officer: Marjorie Pettingell
Phone: 617 283 6397
Email:Marjorie.Pettingell@my-crvc.com,
Mailing Address: 68275 Verano Rd. Cathedral City,Ca. 92234
Access to Privacy Policy: This policy is available upon request. Individuals mayreview it at any time or request a printed copy from our office.
We are committed to protecting your personal health information. Under the Health Insurance Portability and Accountability Act (HIPAA), you have the right to:
See and get a copy of your health records
Request corrections to your health information
Know how and with whom your information is shared
Decide if you want to share your information
File a complaint if you believe your privacy rights have been violated
We take your privacy seriously and follow strict policies to safeguard your information.
Coachella Valley Recovery Center is fully licensed by the California Department of Health Care Services (DHCS). To confirm our licensure and stay informed, follow these simple steps:
Visit the official DHCS Substance Use Disorder Facility Search Tool.
Click on “View Data Table.” Use CSV
Use the search bar to type “Coachella Valley Recovery Center” or filter by County: Riverside.
Review the facility listing to confirm our license status, license number, and expiration date.
